compliments and complaints received during 2019/20
Welcome to our Autumn edition of Newspoint. On our front page we have a photo of two of our tenants at Haugh Park, who were part of the Easter photoshoot at Haugh Park. Have a look at all the other photos of that photoshoot and of everything else that is going on around our houses. In addition we have loads of interesting and informative information for you including: • Our new customer services standards • Information on our repairs improvement programme • A summary of our complaints and compliments for 2022-2023 • Information on the right to repair • Electrical safety • Information about being scam aware and how to report scams