Our office and lines are open during the following hours:


 Monday: 9am-5pm

Tuesday: 9am-5pm

Wednesday: 10am-5pm

Thursday: 9am-5pm

Friday: 9am-4:30pm


Call us to speak to a member of staff.

0131 668 4247

Out of office hours, please contact Hanover Telecare.

0345 604 4686

Please fill out one of the forms below if you have a specific enquiry:


General enquiries

General enquiries form

Submit your enquiry

Benefits advice

Benefits advice form

Submit your enquiry

Housing enquiries

Housing enquiries form

Submit your enquiry

Care homes enquiries

Care homes enquiries form

Submit your enquiry

Request a repair

Request a repair form

Submit your request

Compliments and Suggestions

Compliments and Suggestions form.

Submit your feedback

Make a complaint

Make a complaint form

Submit your complaint

Submit a news story

Submit a news story

Submit your story

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Essential needed to use our website

These are necessary for the website to function. They are usually set to enable a response to actions by you for example for services such as logging in, filling in forms or paying for something. This includes third-party services specifically Google Maps and ReCaptcha.

Performance to improve our services to you

This allows us to, for example, count visits and sources so we can measure and improve the performance of our site. It helps us know which pages are the most and least popular and how visitors move around our site.

Other Third-Party to enhance your experience

This is based on uniquely identifying your browser and device. It may be used to build a profile and collect information about your visits. If you do not allow this you'll not be able to see our social media feeds and you will experience less targeted advertising. This category includes for example Facebook pixels, other social media feeds and Google Analytics.

These settings will be stored in a cookie on your device. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org