We’re run by a voluntary board of highly dedicated, motivated individuals who want to make a difference – and share their unique breadth of experience, skills and expertise for the good of everyone.
This team oversees our strategic direction and makes sure we work in the best interests of all our customers. It includes tenants and professionals with experience from across a range of areas.
Our day to day operations are led by our Chief Executive, supported by our Executive and Leadership teams.
Iain read Maths at Cambridge before joining ICL (International Computers Ltd) as a graduate trainee. He worked in software development in London 7 years before moving back to Scotland. He has worked with a number of clients in the Financial Services sector and has a voluntary role with BCS, the Chartered Institute for IT.
Iain joined Board in June 2012.
Tom joined the Board in May 2016, was appointed Chair of the Group Risk and Audit Committee in February 2018 and was appointed Vice Chair in September 2019. Tom has an Honours Degree in Mathematics and a Certified Diploma in Accountancy and Finance. He started his career in the Marketing department of Cadbury Schweppes and progressed in a number of blue-chip companies through sales and general management and has run a number of SMEs. More recently he has been a self-employed management consultant working in a variety of industries in both the private and public sectors.
David is former CEO of Menzies Distribution and an experienced investor, Chair, Non-Executive Director and Trustee. He is Investor Director with ESM Investments, Chairman at Sharein and Distrify Media, Non-Executive Director at Beezer Apps and Residual Barrier Technology and Trustee at Community Integrated Care.
David joined the Board in February 2019.
Pam is a qualified accountant with over 30 years’ experience in housing. She comes with 15 years’ experience as a Board member of a national Housing Association for Older people, six years of which she was chair. In addition to her Viewpoint role, she is Chair of Carers Action Midlothian Group, a Board member of Vocal, which supports Carers across Midlothian, and a Board member of the Midlothian Integration Joint Board, which is responsible for ensuring the modernisation and integration of health and social care is properly achieved.
Pam joined the Board in September 2018.
A pharmacist by profession, Carol brings to the board wide experience in the public sector in clinical, teaching and management roles in the NHS, and high-profile leadership roles within health and social care integration. Her expertise includes primary care, integrated healthcare, change management, strategic planning and policy development.
Carol is passionate that care is not just about health and social care services – the importance of people’s homes and environment to their health and wellbeing and the vital role played by housing in sustaining and improving that is integral to the agenda. Building better connections between health, social care, housing and the wider third sector is one of Carol’s prime interests.
Carol joined the Board in August 2017.
Caroline has worked in the RSL sector for more than 30 years, initially in housing management before moving on to posts in development and regulation. She also worked for a small national team that issued procedures and guidance on housing development and had her first Director post in 1997 when she was seconded for a period of time to a Glasgow-based RSL. She ran her own consultancy from 2001 to 2015 when she joined Cernach Housing Association as its Director; under the terms of an agreement with Drumchapel Housing Co-operative, she provides Director services.
Caroline joined the Viewpoint Board in May 2019.
Kate is a qualified HR professional with almost 20 years’ experience at a senior level within the private and voluntary sectors, including housing. With a postgraduate diploma in Human Resource Management from Napier University, Kate became a Chartered Member of the Chartered Institute of Personnel and Development (CIPD) in 2004.Kate is delighted to have the opportunity to contribute to Viewpoint’s work in providing an excellent quality of service in housing and care.
Kate joined as a Board Member in 2018.
After finishing High School John served a five year apprenticeship as a structural steel fabricator, followed by a further five years in employment as a steel fabricator. After completing further training he achieved an American and British qualification as a Corrosion Inspection Engineer which led him to working on various projects in Africa, Middle East and the UK for 30 years. John finished his working career with The Richmond Fellowship Scotland for 12 years as a Senior Support Worker/Line Manager supporting people with Parkinson’s disease, Dementia, Autism, Down’s syndrome, Mental Health issues and Learning Disabilities. John is actively involved in consultation groups reviewing Viewpoint services and also plays a central role in the local group where he lives, which has a vibrant social club.
John is a Viewpoint tenant and joined the Board in February 2020.
Jack graduated from Napier College of Science and Technology with a Diploma in Environmental Science in June 1971 thereafter, passing the professional interview of the Royal Environmental Health Institute of Scotland in October of the same year. Jack then embarked on a career in Local Government, eventually taking early retirement in 2005.
At retirement, Jack was a Principal Officer responsible for managing a small team of Environmental Health Officers and Technical Officers within a Local Authority where his duties were multifarious and he gained experience in all aspects of Environmental Health.
Jack considers himself a good listener with a common sense approach. He will listen to all sides of a constructive dialogue before making a decision and hopes to contribute to policy and decision-making.
Jack feels privileged to be a member of Viewpoint’s Board and being involved in ensuring better outcomes for our Tenants.
Jean joined Viewpoint in April 2019 as CEO leading a team of approximately 330 staff across a range of housing, property, care and support services. She has overall responsibility for the day to day operation of the business and reports to the Board who oversee the strategic direction of the Association.
Jean was previously Operations Director at Berwickshire Housing Association managing housing, asset management; development and care and has over 25 years of relevant experience in Local Authority, NHS and Social Housing always with a focus on delivering excellent customer care with a person-centred approach
Jean is a Corporate Member of the Chartered Institute of Housing; a Corporate Member of the Institute of Leadership & Management and a Leadership Fellow at St George’s House, Windsor.
She has also served as a Board Member for the Scottish Federation of Housing Associations and Scottish Housing Network and was 6 years as Vice-Chair of Youth Borders.
Helen has worked in ICT for over 30 years in various roles in the private, public and voluntary sectors. She moved into the housing sector 17 years ago and joined Viewpoint in 2015. Helen’s background is in strategic ICT leadership and development, at Viewpoint she has an overarching view of the organisation in terms of business support and continuous improvement.
As Director of Business Support, she leads a corporate team with responsibility for ICT service provision; compliance with GDPR and FOISA; information governance and business analysis; learning and development initiatives; and oversight of HR and Health and Safety. Helen is also Viewpoint’s Company Secretary, this role supports good governance, particularly with regard to ensuring compliance with statutory and regulatory requirements.
After qualifying as a Chartered Accountant in 1990 Howard spent the early part of his career as Head of Finance and Administration for a UK wide firm of financial advisers. He then moved into the drinks industry as Finance Director and then Managing Director of a national independent manufacturing and wholesaling company.
More recently Howard has worked in the third sector at director level for two national children and young people charities before joining Viewpoint early in 2017.
Esther has 20 years’ experience working in the housing sector in a variety of roles in both England and Scotland. She spent the first 19 years of her career in local government working first as a strategy officer and then leading teams responsible for strategic planning for all aspects of housing, facilitating delivery of new build affordable housing both through partners and direct delivery of new build council housing, and operational private sector housing services.
Latterly she was responsible for both strategy and operational delivery of economic development activities, including contributing to the Edinburgh and South East Scotland City Region Deal.
Esther joined Viewpoint in January 2018 as Director of People and Place.
Ann has over 30 years of in-depth experience in Health Care senior management gained across the private and public sector including the Regulatory sector.
Ann’s career in Scotland started as ward Sister, then Matron/Nursing Services manager at Edinburgh Murrayfield private hospital. Following a short break to look after her young family, she joined the Care Home Inspection team at Lothian Health and was a contributor to the development of the National Care Standards in the lead up to the establishment of the Scottish Commission for the Regulation of Care, now the Care Inspectorate. Subsequently she led on Quality Improvement for a large care provider. Prior to joining Viewpoint as Director of Care in June 2018, Ann worked as a self- employed advisor to independent hospitals, clinics, Care Home and Care at Home providers for a number of years.
Ann’s experience and focus are on shaping and overseeing the delivery of creative, modern, outcome focused care. Innovation in process and delivery of excellent care services excites her. At Viewpoint the journey to enable older people to have healthier and better outcomes supported by technology, meaningful activity and intergenerational projects is underway, and Ann looks forward to continuing that journey with the Viewpoint team and bringing Joy in later life to all Viewpoint service users and tenants.
Mary began her nursing career in 1981 at the Lanarkshire School of Nursing and Midwifery. She trained at Stonehouse Hospital and Hartwood Psychiatric Hospital and thereafter, worked in various sectors including, Cleland Hospital, Marie Curie Service, Local Authority Residential Units and Community Nursing. Her qualifications include a Degree in Nursing studies, Diploma in Adult Nursing, SVQ4 in Management and Leadership, SVQ Assessor & Excellence in Dementia Care/Stirling University.
Her experience as a Care Home Manager commenced within the private sector, managing small and large care homes and commissioning a new build.
Mary has been with Viewpoint since 2008, she first joined as Care Home Manager of St Raphael’s and in 2018 Mary was appointed Head of Care.
Mike has been with Viewpoint since 2015, and Head of Finance since 2017. He is responsible for ensuring Viewpoint comply with all financial reporting requirements, management reporting for Board and budgeting, and managing the Finance team to ensure we provide a value for money service for tenants.
He is a CIMA qualified accountant, with 30 years’ experience across a wide variety of organisations including Menzies Distribution, media organisations and power companies, as well as local government in Australia
Anne has been with Viewpoint since 2014, and Head of @Home and Housing Support since 2018. She is responsible for the service delivery and design of both our Housing Support and the @HOME service Viewpoint provides to our Tenants.
Anne has worked in Housing Services for 11 years starting as a Housing Coordinator then a Housing officer and latterly a Housing Services Manager. She is a current member of the CIH, Chartered Institute of Housing, and holds a Diploma in Housing Services, an HNC, SVQ 2 & 3 in Health and Social Care, and latterly an SVQ 4 in Care Services and Leadership.
Prior to working in Housing, Anne worked for 7 years in Health & Social Care as a Carer then moving on to being an Assistant Unit Manager of a care home.
Neil has been with Viewpoint since 2015, and Head of Housing since 2018. He is responsible for the delivery of the housing service including management of the Housing Officers and Housing Advisors as well as the Welfare Rights and Tenant Participation & Communications Co-ordinator.
Neil is a corporate member of the Chartered Institute of Housing, graduating from Glasgow University. He has worked within housing for over 30 years in a number of different housing organisations ranging from local authority to mainstream and specialist housing associations. Neil is currently a Board member of Ark Housing Association.
Simon joined Viewpoint in September 2019. He comes with over 25 years’ experience working in the social housing sector in asset management related roles.
Simon started his career in Rugby Borough Council as a Trainee Maintenance Officer, working his way to become Maintenance Team Leader responsible for asset management functions for around 4,000 properties. He led on a redesign of the authority’s reactive repairs service which became more customer focussed and resulted in target times for customers being reduced whilst resident satisfaction increased.
Simon’s most recent role in local government was as the Operations Manager for Property at Kettering Borough Council, where he managed the authority’s direct labour workforce.
John joined Viewpoint in 2020, and is responsible for managing the Business Support Team, which includes HR, Organisational Development, ICT and corporate governance support.
John originally qualified as a solicitor, working for several years in a Law Centre, before joining another Housing Association as a member of its senior leadership team, where he worked for 10 years. John has recently completed an MBA (with distinction) at Edinburgh Business School (Heriot-Watt University)