Ways to pay your rent

Advice on paying your rent

The money you give us in rent is vital for maintaining our properties and providing the levels of support you and our other tenants both expect and deserve. To keep everything running smoothly, please make your payments in advance, on or before the first day of each month to avoid your account falling into arrears. There are many ways to pay, simply choose the one that’s best for you:

  • By direct debit
  • With an Allpay card in any shop you see the Pay Point Sign and also at your local post office, via the Allpay app or at allpayments.net
  • By cheque - by post or at our head office (Remember to write your reference number on the back of your cheque).
  • In cash at our head office

Housing Benefit

If you receive housing benefit, please remember you still need to make sure your rent is being paid. Check to see that the Council has all the information it requires to process your claim and, if there are any changes to your circumstances that might affect your claim, let them know immediately.

Need help paying your rent?

Anyone can have money troubles. If you’re finding it hard to make ends meet, it’s very important that you contact your Housing Officer as soon as possible. We can work out a regular repayment agreement based on how much you can afford to pay. Paying a small amount towards your arrears is better than paying nothing at all. You can also find out how Elaine, our Welfare Benefits Officer can help here.