The money you give us in rent is vital for maintaining our properties and providing the levels of support you and our other tenants both expect and deserve. To keep everything running smoothly, please make your payments in advance, on or before the first day of each month to avoid your account falling into arrears. There are many ways to pay, simply choose the one that’s best for you:
If you receive housing benefit, please remember you still need to make sure your rent is being paid. Check to see that the Council has all the information it requires to process your claim and, if there are any changes to your circumstances that might affect your claim, let them know immediately.
Anyone can have money troubles. If you’re finding it hard to make ends meet, it’s very important that you contact your Housing Officer as soon as possible. We can work out a regular repayment agreement based on how much you can afford to pay. Paying a small amount towards your arrears is better than paying nothing at all. You can also find out how Elaine, our Welfare Benefits Officer can help here.