Tenant Performance Report 2022-2023

Our annual Tenant Performance Report for 2022/2023 has been completed and can be accessed here

We worked with a group of tenants to try and make the report more meaningful and to show the context with the Scottish Housing Charter.

The tenants also had the opportunity to discuss the performance and what Viewpoint are doing in the coming year.

If you would like a paper copy of the document then please ask any member of staff.

If you have any comments about the content or layout of the report them please contact Heather Jeffrie, our Tenant Participation and communications Coordinator, by telephone on 0131 662 5142 or 07554 389 180 or by email at tp@viewpoint.org.uk

Winter 2023 Newspoint Our new customer service standards

Share this page with friends and family

Do you have a story or news to share? Get in touch and submit yours

Submit your story

Privacy Settings

Any website will use types of information gathering tools, for example cookies, to function. These are mostly used to make the site work for you and do not usually directly identify you, but they can give you a more personalised web experience. You can choose not to allow some types of tools however this may impact your experience of the site.

Accept all settings

I agree to accept all settings below

Essential needed to use our website

These are necessary for the website to function. They are usually set to enable a response to actions by you for example for services such as logging in, filling in forms or paying for something. This includes third-party services specifically Google Maps and ReCaptcha.

Performance to improve our services to you

This allows us to, for example, count visits and sources so we can measure and improve the performance of our site. It helps us know which pages are the most and least popular and how visitors move around our site.

Other Third-Party to enhance your experience

This is based on uniquely identifying your browser and device. It may be used to build a profile and collect information about your visits. If you do not allow this you'll not be able to see our social media feeds and you will experience less targeted advertising. This category includes for example Facebook pixels, other social media feeds and Google Analytics.

These settings will be stored in a cookie on your device. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org