About FOI

The Freedom of Information (Scotland) Act 2002 (the Act) requires Scottish Housing Associations to adopt and maintain a publication scheme which has the approval of the Scottish Information Commissioner. It must detail all of the key information that we publish and how you can access it.

Viewpoint is under a legal obligation to:

  • publish the classes of information that the authority makes routinely available
  • tell the public how to access the information and whether information is available free of charge or on payment

Alongside the Act, the Environmental Information (Scotland) Regulations 2004 (the EIRs) provide a separate right of access to the environmental information that we hold. 

Viewpoint has adopted the Scottish Information Commissioner’s (SIC) Model Publication Scheme (MPS).

We have developed a Guide to Information which contains links to where you can find all the information available online or on request.

Click here to view online

Click here to download our PDF

Making a Request

If you have a request for information, please complete and submit our Freedom of Information Request Form.

Requests can also be made in writing or by email.

If you have any questions or require a copy of the Model Publication Scheme or the Guide to Information in a different format, please contact us at:

Whilst we will try to make all of the information we have detailed available, in rare cases there may be some information that we cannot make available. For example, sometimes if we were to publish certain [committee/board] minutes, it could reveal personal details about an individual. This would be a breach of Data Protection legislation if we were to do so. When this is the case, we will remove any personal details before publication and highlight where and why we have done so.

If we withhold information, we will let you know why. If you are unhappy with our decision, or with the way we have dealt with your request, you can ask us to review our decision.

If you do not agree with the outcome of the review, you can ask the Scottish Information Commissioner to investigate.

For a handy overview on Freedom of Information in Scotland, please watch this short video guide: